However, it continues to be crucial for the chatbot to clarify to users that the backend researchers and engineers who have entry to users’ conversations and data won’t expose users’ data to others. Considering that using AI chatbots in health care is still in its early levels, this discovering holds specific significance for designing AI chatbots. The insurance policies and laws in Malaysia pose vital challenges on the sustainability of leveraging AI and securing funding for MSM care research. As well as, it’s important for researchers to contemplate the sustainability of AI chatbots for MSM care in a context where intercourse-similar sexual behaviors are criminalized. This signifies the importance of tailoring the chatbot to the native context to improve usability. Considering that Malaysia is a multilingual country with Bahasa Malaysia because the official language, the chatbot should be improved to communicate in Bahasa Malaysia or Mandarin to reach a wider audience and promote greater access to HIV self-testing and PrEP. As well as, our participants had been extremely educated; this may increasingly lead to bias as they could possess a sure degree of data and health literacy, thus facilitating their interactions with the chatbot. In terms of social influence, the chatbot was perceived as helpful in avoiding HIV stigma and thus may increase the HIV testing fee and PrEP uptake frequency.
The feasibility and acceptability of leveraging AI chatbots to advertise HIV testing and PrEP among MSM in Malaysia is excessive. Testing the AI chatbot amongst its finish customers (ie, MSM) was an essential step in determining its feasibility and acceptability in Malaysia and accumulating feedback to enhance the chatbot further. However, one space that required vital enchancment within the chatbot was its conversation stream, as solely 36% (5/14) of the participants felt that their interplay with the chatbot resembled a natural dialog. Participants advised that the chatbot could be promoted by means of social media platforms, equivalent to Facebook, Twitter, Instagram, YouTube, TikTok, and Telegram as a result of these platforms were extensively used by MSM as sources of knowledge. To extend the use of the AI chatbot, it needs to be embedded in social media platforms that MSM incessantly use. The AI chatbot should be made visible to MSM to increase its usability amongst MSM. Participants deemed the AI chatbot useful and expressed their willingness to suggest the AI chatbot to others. Quantitative knowledge evaluation discovered that 79% (11/14) of the individuals agreed to continue using the chatbot. Despite the challenges inherent in adopting novel expertise, some great benefits of using chatbots to attach with high-risk populations could considerably influence the efforts to deal with public health emergencies.
As well as, utilizing localized language could also enhance the participants’ satisfaction with the chatbot. One of the constraints is that we solely included MSM who can read English, because the AI chatbot is presently solely accessible in this language. Quickies will be great throughout the workweek, if you happen to only have a few minutes to spare. It’s a ton of fun, the sort of mild, frothy caper that Hollywood used to churn out fairly usually but at the moment are few and much between. MSM most well-liked these platforms as a result of they’re trusted and often utilized by MSM. MSM highlighted these functions of the AI chatbot as very helpful. Our AI chatbot prototype provides a platform for MSM to order free HIV self-test kits in an MSM-friendly surroundings and to empower them with sources and directions. MSM usually preferred to seek information by means of web-primarily based platforms, and the chatbot was useful, particularly for individuals dwelling in small social circles. That there’s extra to us dwelling things than simply pores and skin and bone. Adding a “human touch” to the chatbot can create a more partaking and person-pleasant expertise for the users interacting with the chatbot.
If you can manage to do that, illusory superiority takes over. I want to let you know that if I do take this business over in the future I can’t assume any mortgage funds or accountability with them. EW: Do you want to come over and watch Netflix with me? The members expressed that the AI chatbot was a novel tool to advertise HIV testing and prevention among MSM in Malaysia. Dissemination of the AI chatbot needs to be promoted amongst younger MSM who use geosocial networking apps to find sexual partners as a result of they are at the next threat for HIV. A: I counsel you contact certainly one of our ACC therapists and have a chat to them to search out our in the event you qualify for funding. Compared with Eli, our AI chatbot didn’t have information on therapy for AIDS and provided limited mental well being help. Throughout the interviews, these members reported that societal stigma and discrimination related to HIV and AIDS would make them more doubtless to make use of the chatbot. They expressed discomfort in asking folks questions about HIV and AIDS as they have been afraid of encountering stigma and unfavourable attitudes from others.
